FREQUENTLY ASKED QUESTIONS (FAQ's)
(415) 264-8824
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Does the tour go out every day of the week?
Yes. tour goes out every day of the week at 2:00 p.m
Advance reservations needed.

Do I need to be a good walker?
Yes. The walk covers almost 1 mile of city blocks and is recommended for people who like to walk and are in good physical shape. The walk is brisk (not a stroll) and moves quickly through the congested streets of Chinatown. You will encounter some hills. Please note: you will encounter 3 flights of stairs at one of the chinese temples that we visit!

How Long is the Tour?
Tour is approximately 2.5 hours long - sometimes shorter, sometimes longer depending on the number of people on the tour and/or congestion on the sidewalks (22,000 people living in a 12 block area and 2000 tourists visiting every week!)

What if I'm late to the Tour?
Tour leaves the street corner promptly at 2:00 p.m and it will be hard to find us if you're late

I recommend that you arrive at the starting location at least 10 minutes before the start of the tour (Remember, that you need to factor in extra time for possible public transportation delays or parking difficulties)

What about Parking?
There are several downtown lots available in the financial district but remember parking is expensive! -  using public transportation is always recommended.
Click Here> for Parking Lot information. The best parking lot would probably be the Sutter/Stockton Garage - just one block from our starting location.

How should I dress?
I suggest that you dress very casually (and warmly). Dress in layers, and wear comfortable shoes (remember, you will be doing a lot of walking) - The entire tour is outdoors and San Francisco's weather can change within 30 minutes!

Also a good idea not to bring shopping bags or to be weighted down with heavy backpacks because of the length of the tour

Should I be prepared to take notes?
Probably not necessary. Everyone will get a handout at the end of the walk that will highlight the information we will be discussing

Any other suggestions to get more from the experience?
Yes. Be sure to turn cell phones off at the beginning of the tour. I try to keep this a “cell-phone” free tour for the enjoyment of everyone in the group

Are your tours appropriate for children?
The tour is not recommended for children under 12. Exceptions can be made of course but pricing is the same for everyone attending the tour. I try to keep the tour fun and accessible but the content of the tour is relatively sophisticated and adult orientated.

Will there be restrooms available on the walk?

Very important to understand: No restrooms will be available during the walk

How do I make a reservation?
Click on the tab labeled "reservations" at the beginning of this page (right side box) and complete the request form. You will receive a confirmation within 24 hours. Call 415.264.8824 if you are making a reservation less than 24 hours

Can I make a reservation today?
Call 415-264-8824. You can make a reservation up to one hour before the start of a tour! Just make sure that you get a call back or an email confirming your request before showing up at the starting point.

Can I pay with a credit card?
No, only cash accepted day of tour. $40.00 per person, collected at the beginning of the tour at check-in

Do we need to tip?
Of course tips are not required but are nice if you think that you received a quality experience above and beyond the price of the tour!

What if I have a booked a walking tour, and it's raining that day?
My walking tours may be cancelled due to major rainstorms or high winds - you will be notified if there is a possibility of a cancellation. If you don't hear from me, the tour is going as planned!

What if I need to cancel my reservation?
Always let me know if you need to cancel - Email me at rick@chinatownwalk.com or call 415-264-8824 and leave a message

Do you give private or group tours?
Private and specialized tours of Chinatown Tour are available every day. I also specialize in unique walking tours of many different neighborhoods of San Francisco and can customize for any group size. Contact me at rick@chinatownwalk.com to discuss options, rates and scheduling

Gift Certificates?
Definitely. Email me at rick@chinatownwalk.com and request a gift certificate. Certificates are good for all of 2010

Why isn't my question answered here?
That's a good question! Contact me at rick@chinatownwalk.com and I'll respond to your question within 24 hours